About the Authors
Ken Lloyd, PhD, is a nationally recognized management consultant, author, speaker, and columnist who specializes in organizational behavior, communication, and employee coaching and development. His TV and radio appearances include Good Morning America, CNN, KABC, KTLA, Fox News, and NPR. He has authored and co-authored 10 books, and his long-running weekly workplace advice column appears in many newspapers and online. He has also taught numerous courses in the MBA Program at the UCLA Anderson School of Management. A member of the American Psychological Association and the Society for Industrial and Organizational Psychology, he received his BA from UC Berkeley and his PhD with a specialty in Organizational Behavior from UCLA. For more about Ken, visit www.jerksatwork.com.